Overview
When in need, your ownership can be transferred from a domain to another WordPress.com administrator on your site or another site of yours. Otherwise, when your domain is bought from WordPress.com, it can be transferred to another registrar (this is the place in which you buy and sell domains).
Note: No one but the custom domain’s owner can do this action. All of the admin users on a site can see domains connected to the site at My Site(s) Domains, but the action of transferring the domain to another site can only be performed by the domain owner. The act of transferring ownership of the domain will lead to the fact that you do not have the access to the domain’s settings anymore, you also no longer can cancel, renew or transfer it. It is the new owner that has the ability to perform those actions.
Transfer Domain to Another Administrator on the Site
Step 1: Insert the new owner as an Administrator
You are only able to transfer a domain to another admin on the same site so you need to add the new owner as an admin in case they have not been the one yet. This action can be done by following: My Site > People > Add.
Sometimes, the new owner is a non-admin contributor on the site already, their role can be changed by: My Site > People > Team. The domain only can be transferred if the new admin accepts the invitation.
More specific information about adding users can be found here
Step 2: Select the domain
You are able to manage your domain after you have logged in with the account which was used to purchase the domain. Your domain can be managed from Domain Management. If you have more than one domain, please select your desired one (you can find it in Domains tab in My Site menu).
After you have selected the desired domain, its information, settings, and options will appear:
Step 3: Transfer the domain to the user
Click on Transfer Domain, the option to transfer the domain to another registrar (or user, or site) will appear:
Choose Transfer to another user. A drop-down listing all administrator users currently on your site will show up. Choose the user from the drop-down.
There will be a text stating that if you proceed with this action, you will authorize us to act as the Designated Agent to finish the action of transferring on your behalf.
Step 4: Complete the Transfer
Choose Transfer Domain. The last confirmation would pop-up.
Transfer Domain to Another Site You Own
Step 1: Choose the domain
You are able to manage your domain after you have logged in with the account which was used to purchase the domain. Your domain can be managed from Domain Management. If you have more than one domain, please select your desired one (you can find it in Domains tab in My Site menu).
After you have selected the desired domain, its information, settings, and options will appear:
Step 2: Transfer the domain to the new site
Click on Transfer Domain, the option to transfer the domain to another registrar (or user, or site) will appear:
Choose Transfer to another WordPress.com site. A drop-down listing all administrator users currently on your site will show up. Choose the site from the drop-down.
Step 3: Complete the transfer
Select Transfer Domain. Choose Transfer Domain. The last confirmation would pop-up. Select Confirm Transfer to finish the process.
Transfer Domain to Another Registrar
In order to perform this action, you will need to follow the instruction here.
Domain Mapping Transfers
You just need to contact support. We will transfer the domain mapping upgrade to another user on your site (or between sites in your account) for you.
