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8+ Best Shopify Omnichannel Apps in 2022

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8+ Best Shopify Omnichannel Apps from hundreds of the Omnichannel reviews in the market (Shopify Apps Store, Shopify Apps) as derived from AVADA Commerce Ranking which is using AVADA Commerce scores, rating reviews, search results, social metrics. The bellow reviews were picked manually by AVADA Commerce experts, if your app about Omnichannel does not include in the list, feel free to contact us. The best Omnichannel app collection is ranked and result in January 19, 2022, the price from $0. You find free, paid Omnichannel apps or alternatives to Omnichannel also. The Top 50+ Shopify Free Apps for Every Store.

Quick Comparisons of the Best Shopify Omnichannel Apps

IDApp NameVendorAction
#1Omnisend Marketing AutomationOmnisend
Start from $0/month
4.9/5 ⭐️
#2Zendesk SupportZendesk
Start from $0/month
4.3/5 ⭐️
#3JivoChat Business Live ChatJivoChat
Start from $0/month
4.8/5 ⭐️
#4Actindo Unified Commerce SuiteActindo AG
4.6/5 ⭐️
#5Endear Outbound RetailingEndear
Free plan available. 30-day free trial. Additional charges may apply.
5/5 ⭐️
Free plan available. 30-day free trial.
5/5 ⭐️
#7eRetail Express Vinculum Solution Pvt. Ltd
1/5 ⭐️
#8PrognoseRetailAutomata Analytics Pvt. Ltd.
From $100/month. 14-day free trial.
5/5 ⭐️

#1 Omnisend Marketing Automation by Omnisend

Omnisend Marketing Automation

Email marketing today is regularly used by enterprises to reach more potential customers. Omnisend Marketing Automation is created by Omnisend, a company whose reputation is to build to increase customers’ trust in companies’ marketing platform. The app offers online stores a lot of amazing features. First, Omnisend improves the quality of your email marketing system. The app establishes sign-up space and wheel of fortune for those, unfortunately, forget their password or wish to change to a new email. Second, admins’ shops are able to self-design newsletter in the blink of eyes. Admins can use the available templates in the gallery as well as produce the new one to fit the store’s marketing campaign. Third, the app is a great tool to boost sales revenue. Thanks to welcome emails, confirmation emails and follow-up emails, managers and admins of the store can have deep insight in the sale progress of the store this week, this month based on data collected from the consumer history. The app is totally free so, don’t hesitate to download the app and use it.

Features Highlights

  • Rocket your sales revenue
  • Deliver stunning newsletters
  • Collect customers’ feedback
  • Provide email automation
  • Improve the quality of marketing campaign
Price: Start from $0/month
Rating: 4.9 / 5

#2 Zendesk Support by Zendesk

Zendesk Support

Zendesk Support is developed to offer businesses with maximum benefits in the era of e-commerce. It can be said that the more modern technology becomes, the higher the competitiveness between online stores is. As a result, Zendesk Support will help Internet-based shops to stand firmly in a pool of rivals. First of all, the app assists stores in providing quick and easy resolutions to buyers’ questions. These questions are usually related to billing, delivery and order information from Shopify displayed in Zendesk platform. Second, you can allow customers to have access to the app by using smartphones, chat, email, and social media. When merchants leave their inquiries, they would be sent instantly to your staffs who respond immediately in a couple of minutes. Last but not least, store’s admins are able to ass Zendesk Web Widget to any Shopify-powered sites with a view to increasing the level of website traffic and customers’ response. Amazingly, Zendesk Support is totally free to install so, why don’t you download the app right now to maximize your profit?

Features Highlights

  • Give easy and quick resolution to buyers’ questions
  • Provide all support tools and Shopify information
  • Connect with customers through phone
  • chat
  • email
  • Boost the important order data
  • Add Zendesk Web Widget to any site
Price: Start from $0/month
Rating: 4.3 / 5

#3 JivoChat Business Live Chat by JivoChat

JivoChat Business Live Chat

Facebook is a lucrative market for any online stores with millions of potential customers. The store owners who want to attract more potential customers coming to their shops need to empower their stores with the JivoChat Business Live Chat app for Shopify. As an omnichannel as Jivo Chat app, the app users can flexible the communication methods on live chat, business phone, emails, and Facebook to communicate with visitors via Facebook Messenger. Moreover, this app also allows users to collect data such as their emails, telephone numbers. Therefore, the admins can maximize their benefits by increasing the convention rate. Moreover, the live chat is always useful for the store owners to deal with all the customer’s questions in real-time. Besides, it is possible for online merchants to reduce the pressure on communicating with too many customers by Multi-agent chats.

Features Highlights

  • Create the Omnichannel to communicate with visitors
  • Provide pre-written messages and send the customers by using hotkeys
  • Automatically and instatly callbacks
  • Easy to collect the social proof to support the sales
  • Support to integrate with Facebook
  • Messenger
Price: Start from $0/month
Rating: 4.8 / 5

#4 Actindo Unified Commerce Suite by Actindo AG

Actindo Unified Commerce Suite

Actindo Unified Commerce Suite app provides a tool that help store make order and shipping smoothy. It's inventory management and very appropriate for some store wants to support customers better.

Lessen your manual workload inside the lower back workplace and enhance your efficiency with a powerful lower back workplace and technique automation solution. Join all relevant sales channels online or offline. Work with a significant software program way to process statistics and orders globally. All applicable KPIs at a look. Examine your completely automated stock, sales, and sourcing facts, an entire trade platform inclusive of accounting, the factor of sale, multi-channel order and stock management a hit KPIs. It also transforms the top-quality hyperlink between all of your additives to have the most efficient facts anywhere. This app is considered as a comprehensive records integrations. It creates a staging and data manipulation platform.

So when you install this app, you can experience the professional site with many features of support to customers.

Features Highlights

  • Can make process automation
  • Can connect all relevant sales channels
  • Support to analyze your fully automated inventory
  • Don't offer extra payment
  • Integrate comprehensive data
Price: 0
Rating: 4.6 / 5

#5 Endear Outbound Retailing by Endear

Endear Outbound Retailing

CRM or Customer Relationship Management is defined as a technology to manage the company's relationships and interactions with customers and potential ones. This CRM plays a pivotal role in business success, especially in online selling. However, it is not easy for any online sellers to target their customers. This Endear Outbound Retailing app will be a solution for them to contribute good reputations with messaging and CRM.

The effective features of Endear Outbound Retailing will be an effective tool to access proactively to customers. With the technology of Endear team, this Endear Outbound Retailing app support the Shopify store owners to segment their customers and find out what kind of customers would be the most potential. Moreover, with the chosen content with client profiles at the right time. Depending on different kind of customers, the app will specify each of them. In addition, the Shopify store owners can send multiple contents via their emails or SMS so that the Shopify sellers can approach their potential customers anywhen and anywhere.

Through the valuable data, this app also allows the app users to understand more about their customer with notes or observations. Therefore, it is possible to drive, track the sales and then make a report about every customer's activities in their shops.

Features Highlights

  • Segment and cohort the customers
  • Access to customers with the professional content at the right time
  • Create unique content which is suitable for each customer
  • Send emails and texts
  • Connect to customers via SMS
Price: Free plan available. 30-day free trial. Additional charges may apply.
Rating: 5 / 5

#6 Omnified by Omnified


Omnified, which is developed by Omnified team, is a powerful tool for all Shopify store owners to boost in-store conversion rate, empower & motivate staff and connect with your customers. With Omnified, when an in-store browser has a product in mind but does not buy it in that visit, you can still turn him or her into customers by sending that browser the link to that product. Your staffs will be the one to build customer relationships by capturing in-store browsers contact details. After getting the contact information, Omnified will send timed reminder emails automatically or will cancel them if your customers order in the meantime. On top of that, we provide you with the ability to rack results and see staff engagement metrics to improve your business. Please note that there are some certain conditions to use the Omnified platform. Let’s increase your sales by installing Omnified now!

Features Highlights

  • Enable staffs to capture in-store browsers contact details
  • Send links to the products that the browser is interested in
  • Send timed reminder emails automatically
  • Cancel follow-up emails if customers order in the meantime
  • Track results and staff engagement metrics
Price: Free plan available. 30-day free trial.
Rating: 5 / 5

#7 eRetail Express by Vinculum Solution Pvt. Ltd

eRetail Express

eRetail Express offers a one-stop solution for all of the enterprise wishes of dealers, brands, retailers, and vendors. Key functions of eRetail Express encompass professional items to make your keep increasing sales.

The first and foremost features of this app allow omni-channel order and inventory control through a single dashboard. You will have a real-time view of stock throughout all channels. Value-powerful success leveraging more than 40 integrations to logistics partners. Simplify returns management via lowering the stock processing time for lower back items. Our modular product additionally has additional functionalities which include Automate Catalog listing, Warehouse management, charge Reconciliation, Tax automation, Loyalty control, and so forth. Combine both online and offline channels and revel in a really perfect omni-channel enjoy. The real-time view of your stock across all channels and replenishment of the usage of a single dashboard will help your store raise the revenue.

When you decide to buy eRetail Express, you will own a powerful tool to optimize your sales.

Features Highlights

  • Can send quote requests for product
  • Provide inventory management
  • Provide real-time view of Inventory
  • Integrate up to 150 leading webstores
  • Can cost-effective fulfillment
Price: $15/month
Rating: 1 / 5

#8 Prognose by RetailAutomata Analytics Pvt. Ltd.


Prognose, which is released by the RetailAutomata Analytics Pvt. Ltd. team, is an important tool for all Shopify e-commerce administrators to achieve better ROI from each targeted campaign by creating many different customer segments. With Prognose, you are enabled to create various dynamic customer segments to run any of your marketing campaigns. On top of that, through our provided predictive analytics technology and recommendation engine, you can easily create many highly personalized marketing campaign promotions. No more hesitating, get Prognose installed now!

Features Highlights

  • Better ROI by creating endless dynamic customer segments
  • Achieve business objectives by creating dynamic customer segments
  • Able to release consistent marketing promotions
  • Find out the potential customers from visitors
  • Measure marketing campaign success for each segment
Price: From $100/month. 14-day free trial.
Rating: 5 / 5

How AVADA Commerce ranks 8 Shopify Omnichannel apps list

These above 8 Omnichannel apps for Shopify are ranked based on following criteria:

  • The ratings on $Shopify store
  • The app’s rank on search engines
  • The prices and features
  • The app provider’s reputation
  • Social media metrics such as Facebook, Twitter and Google +
  • Reviews and assessment by AVADA.io

Top 8+ Shopify Omnichannel Apps

Special thanks to all vendors which contributed the best 8 Shopify Omnichannel apps. We honestly recommend you to give every app above a try if possible. We create Shopify apps review series with the aim of helping Shopify online stores find the best Omnichannel for their website. All of the information on the review (including features, description, prices, and links) is collected from the vendor’s website or their own published page/ selling channels.

The list of the 8 best Shopify Omnichannel apps is kept up-to-date on a regular basis by our team. Please feel free to reach us out if you have any questions related to this app review.

Don’t see your app on the list? Wanna contribute more content to this review? Contact us

If you want to add or remove an item in the Omnichannel list, feel free to contact us at Contact us

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