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TicketLab themes has been purchased 454, rating: 3.58/5 based on 33 reviews.
TicketLab is a supportive Wordpress theme which was designed by the BigBangThemes team as a combination of the latest web technologies and a business solution for various business runners not only to build a complete customer support system but also to generate and manage tickets with our ultimate knowledge base solution and ticketing system.
To go more into details, the theme gives you the ability to solve, assign, and prioritize any tickets. Also, please keep in mind that we do offer complete ticketing agent and client dashboards with no extra plugins, no extra costs. Firstly, it is very easy for you to assign tickets to your agents directly from the agent dashboard. Further, you can use the ability of solving tickets according to importance. Things turned out to be easy to find new, recently uploaded or unassigned tickets with our pre-made ticket categories.
Moreover, to simplify the communication of your team, we have added tickets with bug reports, improvements, and suggestions directly to your Trello boards, whwich is a perfect synchronization between developers and support. And, you can send tickets with bug reports right to Github to collab with your developers in a fast and simple way. We have built a purchase code checker so now you can get clear insights on your clients’ purchases!