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Top 7 Best Shopify Feedback Apps in 2024

Last updated: March 01, 2024
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology
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Sam

Author

Daniel

Researcher

7+ Best Shopify Feedback Apps from hundreds of the Feedback reviews in the market (Shopify Apps Store, Shopify Apps) as derived from AVADA Commerce Ranking which is using AVADA Commerce scores, rating reviews, search results, social metrics. The bellow reviews were picked manually by AVADA Commerce experts, if your app about Feedback does not include in the list, feel free to contact us. The best Feedback app collection is ranked and result in March 2024, the price from $0.

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Quick Comparisons of the Best Shopify Feedback Apps

# App Name Vendor Pricing Rating Image Action
1 Free Post Purchase NPS Survey HulkApps Free 5.0/5 ⭐️ Shopify Feedback app by Hulkapps Get app!
2 Poll and Feedback S Loyalty Start from $0/month 4.5/5 ⭐️ Shopify Feedback app by S loyalty Get app!
3 Feedback Button Webyze $4.50/month. 4-day free trial. 1.3/5 ⭐️ Shopify Feedback app by Webyze Get app!
4 Feedback Rebates virthium Start from $0/month 5.0/5 ⭐️ Shopify Feedback app by Virthium Get app!
5 Customer Feedback Surveys Onjection Labs From $9/month 5.0/5 ⭐️ Shopify Feedback app by Onjection labs Get app!
6 Callexa NPS Feedback OnDemand Web Solutions GmbH Free 5.0/5 ⭐️ Shopify Feedback app by Ondemand web solutions gmbh Get app!
7 OSI Feedback Omnistar Affiliate Software $27/month. 15-day free trial. 0.0/5 ⭐️ Shopify Feedback app by Omnistar affiliate software Get app!

Free Post Purchase NPS Survey by Hulkapps

Shopify Feedback Apps by Hulkapps

Provided by MageWorx, Order & Product Fees program offer Shopify users to charge the customers for additional services or personalized options to offer customers to share the processing expenses.

Order and Product Fees app lets Shopify customers add any nature of additional fees/charges to a particular product offering. You can create an unlimited number of charges for all products in your store. Also, you are allowed to create fixed or percentage billing/shipping fees to offer your customers to share some of these expenses with you. This program helps you to flexibly choose whether to shoe product fees on the front-end only. Thus, you can also diversify your pricing strategy and customize highly product offerings.

All in all, MageWorx offers users 14 days to activate Order & Product Fees with no cost, which will be useful for all store owners!

Highlight features
  • Create extra Order and Product Fees
  • Add order & Product Fee Input Types
  • Offer clients to share with shipping Fees
  • Diversify order and Product Fees Conditions
  • Manage Order & Product Charges effectively

Price: Free

Rating:5.0 / 5

Poll and Feedback by S loyalty

Shopify Feedback Apps by S loyalty

Poll and Feedback by S Loyalty can be your best solution for problems that your store is encountering with. After installing, you can get customers’ feedback within 5 minutes. You can know how customers react to your store and products you are selling and gather data which quickly helps you boost the customer experience. Customers can choose from answer options without being required to log in. The app helps you understand the element making them opt for buying from you, how customers discover you or even the reason why they do not want to purchase from you. A quick ask can play an important role in growing your sales business in long-term. You should maximize this chance to capture emails and ask customers more to start as a conversation. Also, Poll and Feedback by S Loyalty is a free app without credit cards and hidden fees. Don’t hesitate to try it if you think your store needs more real conversations to bring them the best care and shopping experience on your store.

Highlight features
  • Ask customers to get immidiate feedback
  • Set up polls and generate simple reports
  • Encourage your customers to shop more on your store
  • Gather data
  • Be free up to about 20 responses monthly

Price: Start from $0/month

Rating:4.5 / 5

Feedback Button by Webyze

Shopify Feedback Apps by Webyze

Feedback Button, which is released by the Webyze team, is an important tool for all Shopify e-commerce administrators to Add a Feedback button to your store and get precious feedback. With Feedback Button, you are enabled to allow customers to leave feedback and suggestions on your store. By doing so, we make sure that you can get many precious comments to come up with new ideas to improve your store. Engage more tightly with your customers now with us!

Highlight features
  • Answer your customers’ questions to get more sales
  • Receive valuable suggestions and reviews from customers
  • Enable customers to contact the store whenever there’s any problem
  • Understand customers’ point of view
  • Build stronger and deeper relationships with customers

Price: $4.50/month. 4-day free trial.

Rating:1.3 / 5

Feedback Rebates by Virthium

Shopify Feedback Apps by Virthium

Feedback Rebates is invented with a view to supporting internet-based shops to launch effective marketing strategies. It is true that reviews play important roles in digital marketing. Therefore, Feedback Rebates is a great solution worth considering. The installation of the app requires no expertise skills and especially no subscription fee. Just click on download and then you can boost the quality of review page. Feedback Rebates provides a lot of great tools allowing users to have an amazing experience. First, the admins of the store can send review requests automatically to buyers. Reviews can be received via Unlimited email and SMS messages. Second, you can give buyers refund when they leave their comments. For example, purchasers would receive $4 back if they reviewed or rated a product which cost $40. Last but not least, Feedback Rebates give you and your team chances to share real stories of products and your contribution with customers.

Highlight features
  • Automate reviews with feedback rebates
  • Provide incentives to reviewers
  • Let customers know the real story of your products
  • Receive reviews via Unlimited Email and SMS
  • Improve SEO results and conversion

Price: Start from $0/month

Rating:5.0 / 5

Customer Feedback Surveys by Onjection labs

Shopify Feedback Apps by Onjection labs

Customer Feedback Pro by Onjection Labs is an app which can help you collect actionable insights and encourage repeat purchase. This app has some great features. Firstly, this app allows you to measure customer satisfaction through their feedback. It provides customers a user-friendly form which can be quickly filled up in minimum time to help you find out what customers think about your website and products, what they like and don’t like. Consequently, base on this information you can determine whether the customer will have a repeat purchase. Besides, the automated emails would ask your customers whether they would recommend your store to their friends or family on a scale of 0 to 10 so you can see if they spread positive words about your products. Lastly, you can easily customize your thank you page, which would incentivize the promoters as well as to encourage repeated purchase. Install now and try out this app for free.

Highlight features
  • Collect customer feedback
  • Customizable email templates
  • Measure customer loyalty
  • Encourage repeat purchase
  • Free plan available

Price: From $9/month

Rating:5.0 / 5

Callexa NPS Feedback by Ondemand web solutions gmbh

Shopify Feedback Apps by Ondemand web solutions gmbh

The Shopify store owners are always looking for a solution to analyze and measure customers as a Callexa app. By one click survey, this Callexa app which gives the store owners the best chance to increase the sales by motivating the customers to recommend the store’s products to their friends or colleagues. Moreover, this app definitely suitable for the multiple-purpose store. The Callexa app is also a useful solution to track all the products after they are shipped. Besides, with the Net Promoter Score (NPS), all the feedbacks about the products will be collected by the surveys. Based on the result, the online sellers can have real-time comments of customers to improve their service and satisfy the buyer’s customers. Therefore, the sales will dramatically increase as well as the number of loyal customers. Last but not least, the ranking of the Shopify store will also be higher compared to their competitors.

Highlight features
  • Create automatic survey after shipping
  • Allow admins to view the customer's feedbacks on the daskboard
  • Create the multiple survey templates in detailed reports
  • Use Net Promoter Score to make the useful statistics
  • Support to track the products after having transactions

Price: Free

Rating:5.0 / 5

OSI Feedback by Omnistar affiliate software

Shopify Feedback Apps by Omnistar affiliate software

It is true that social network is an indispensable part of young people’s lives who belongs to gen Y and gen Z. These generations are those who are open-minded, sensitive to technology and follow hot trends, therefore shopping online is no exception. As a result, OSI Feedback is born to boost store design and customer support. Looking at the name of the app, you can guess that OSI Feedback allows e-stores to gather buyers’ reviews about the store service and items’ quality. The feedbacks will be a good source for store’s managers to come up with new marketing strategies or change the suppliers. Furthermore, the app helps to export the rating results into CSV files. These CSV files support managers to control better the number of inventories in the warehouse. Besides, thanks to OSI Feedback, your stores are able to keep loyal buyers via discounts or special incentive programs. Within the first 15 days after downloading you can try the trial version then pay $27 per month, you can use the full package.

Highlight features
  • Gather customers’ reviews
  • Improve the better service via buyers’ feedback
  • Take care of loyal customers
  • Provide admin control panel
  • Export the results of ratings into a CSV files

Price: $27/month. 15-day free trial.

Rating:0.0 / 5

How AVADA.io ranks Shopify Feedback apps list

These above 7 Feedback apps for Shopify are ranked based on the following criterias:

  • The ratings on Shopify App store
  • The app’s rank on search engines
  • The prices and features
  • The app provider’s reputation
  • Social media metrics such as Facebook, Twitter and Google +
  • Reviews and assessment by AVADA.io

Top 7 Shopify Feedback Apps

Special thanks to all vendors which contributed the best 7 Shopify Feedback apps. We honestly recommend you to give every app above a try if possible. We create Shopify apps review series with the aim of helping Shopify online stores find the best Feedback for their website. All of the information on the review (including features, description, prices, and links) is collected from the vendor’s website or their own published page/ selling channels.

The list of the 7 best Shopify Feedback apps is kept up-to-date on a regular basis by our team. Please feel free to reach us out if you have any questions related to this app review.

Don’t see your app on the list? Wanna contribute more content to this review? Contact us

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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