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7+ Best Shopify Feedback Apps in 2023

7+ Best Shopify Feedback Apps from hundreds of the Feedback reviews in the market (Shopify Apps Store, Shopify Apps) as derived from AVADA Commerce Ranking which is using AVADA Commerce scores, rating reviews, search results, social metrics. The bellow reviews were picked manually by AVADA Commerce experts, if your app about Feedback does not include in the list, feel free to contact us. The best Feedback app collection is ranked and result in January 3, 2023, the price from $0. You find free, paid Feedback apps or alternatives to Feedback also. The Top 50+ Shopify Free Apps for Every Store.

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Quick Comparisons of the Best Shopify Feedback Apps

LogoApp NamePricingAction
Callexa NPS FeedbackCallexa NPS FeedbackFree
Feedback ButtonFeedback Button$4.50/month. 4-day free trial.
Poll and FeedbackPoll and FeedbackStart from $0/month
Customer Feedback SurveysCustomer Feedback SurveysFrom $9/month
OSI FeedbackOSI Feedback$27/month. 15-day free trial.
TruConversion - Analytics and FeedbackTruConversion - Analytics and FeedbackFrom $49/month. 14-day free trial.
Feedback RebatesFeedback RebatesStart from $0/month

#1 Callexa NPS Feedback by OnDemand Web Solutions GmbH

Callexa NPS Feedback

The Shopify store owners are always looking for a solution to analyze and measure customers as a Callexa app. By one click survey, this Callexa app which gives the store owners the best chance to increase the sales by motivating the customers to recommend the store’s products to their friends or colleagues. Moreover, this app definitely suitable for the multiple-purpose store. The Callexa app is also a useful solution to track all the products after they are shipped. Besides, with the Net Promoter Score (NPS), all the feedbacks about the products will be collected by the surveys. Based on the result, the online sellers can have real-time comments of customers to improve their service and satisfy the buyer's customers. Therefore, the sales will dramatically increase as well as the number of loyal customers. Last but not least, the ranking of the Shopify store will also be higher compared to their competitors.

Features Highlights

  • Create automatic survey after shipping
  • Allow admins to view the customer's feedbacks on the daskboard
  • Create the multiple survey templates in detailed reports
  • Use Net Promoter Score to make the useful statistics
  • Support to track the products after having transactions
Price: Free
Rating: 5 / 5

#2 Feedback Button by Webyze

Feedback Button

Feedback Button, which is released by the Webyze team, is an important tool for all Shopify e-commerce administrators to Add a Feedback button to your store and get precious feedback. With Feedback Button, you are enabled to allow customers to leave feedback and suggestions on your store. By doing so, we make sure that you can get many precious comments to come up with new ideas to improve your store. Engage more tightly with your customers now with us!

Features Highlights

  • Answer your customers’ questions to get more sales
  • Receive valuable suggestions and reviews from customers
  • Enable customers to contact the store whenever there’s any problem
  • Understand customers’ point of view
  • Build stronger and deeper relationships with customers
Price: $4.50/month. 4-day free trial.
Rating: 1.3 / 5

#3 Poll and Feedback by S Loyalty

Poll and Feedback

Poll and Feedback by S Loyalty can be your best solution for problems that your store is encountering with. After installing, you can get customers’ feedback within 5 minutes. You can know how customers react to your store and products you are selling and gather data which quickly helps you boost the customer experience. Customers can choose from answer options without being required to log in. The app helps you understand the element making them opt for buying from you, how customers discover you or even the reason why they do not want to purchase from you. A quick ask can play an important role in growing your sales business in long-term. You should maximize this chance to capture emails and ask customers more to start as a conversation. Also, Poll and Feedback by S Loyalty is a free app without credit cards and hidden fees. Don’t hesitate to try it if you think your store needs more real conversations to bring them the best care and shopping experience on your store.

Features Highlights

  • Ask customers to get immidiate feedback
  • Set up polls and generate simple reports
  • Encourage your customers to shop more on your store
  • Gather data
  • Be free up to about 20 responses monthly
Price: Start from $0/month
Rating: 0 / 5

#4 Customer Feedback Surveys by Onjection Labs

Customer Feedback Surveys

Customer Feedback Pro by Onjection Labs is an app which can help you collect actionable insights and encourage repeat purchase. This app has some great features. Firstly, this app allows you to measure customer satisfaction through their feedback. It provides customers a user-friendly form which can be quickly filled up in minimum time to help you find out what customers think about your website and products, what they like and don’t like. Consequently, base on this information you can determine whether the customer will have a repeat purchase. Besides, the automated emails would ask your customers whether they would recommend your store to their friends or family on a scale of 0 to 10 so you can see if they spread positive words about your products. Lastly, you can easily customize your thank you page, which would incentivize the promoters as well as to encourage repeated purchase. Install now and try out this app for free.

Features Highlights

  • Collect customer feedback
  • Customizable email templates
  • Measure customer loyalty
  • Encourage repeat purchase
  • Free plan available
Price: From $9/month
Rating: 0 / 5

#5 OSI Feedback by Omnistar Affiliate Software

OSI Feedback

It is true that social network is an indispensable part of young people’s lives who belongs to gen Y and gen Z. These generations are those who are open-minded, sensitive to technology and follow hot trends, therefore shopping online is no exception. As a result, OSI Feedback is born to boost store design and customer support. Looking at the name of the app, you can guess that OSI Feedback allows e-stores to gather buyers’ reviews about the store service and items’ quality. The feedbacks will be a good source for store’s managers to come up with new marketing strategies or change the suppliers. Furthermore, the app helps to export the rating results into CSV files. These CSV files support managers to control better the number of inventories in the warehouse. Besides, thanks to OSI Feedback, your stores are able to keep loyal buyers via discounts or special incentive programs. Within the first 15 days after downloading you can try the trial version then pay $27 per month, you can use the full package.

Features Highlights

  • Gather customers’ reviews
  • Improve the better service via buyers’ feedback
  • Take care of loyal customers
  • Provide admin control panel
  • Export the results of ratings into a CSV files
Price: $27/month. 15-day free trial.
Rating: 0 / 5

#6 TruConversion - Analytics and Feedback by TruConversion

TruConversion - Analytics and Feedback

Do you want to get a deep insight into your customers’ trend? You want to boost your revenue, don’t you? These questions are solved with TrueConversion Connect, a new tool for managers to upgrade your reporting system. TrueConversion Connect is designed to serve all types of businesses from small to big ones, hence, the procedure to install as well as use the app is absolutely simple. The app helps you to observe recordings of individual browsing journeys. When you locate customers’ place, you can push your digital marketing. Second, TrueConversion Connect would help you to figure out the reason why shoppers leave your store without buying a product. Brief surveys and polls are shown on your website before clients end their visit. Third, the app integrates with a lot of famous software such as MailChimp, Salesforce, Ontraport and so on to boost your products to reach more buyers. After using a 14-day free trial, you have to upgrade your account into one in three packages: basic plan ($49 per month), plus plan ($ 99 per month), and pro plan ($179 per month).

Features Highlights

  • Observe recordings of individual browsing journeys
  • Track customers’ location to push content
  • Figure out the reason why shoppes leave
  • Provide quick surveys
  • Integrate with MailChimp
  • Salesforce
  • Ontraport
Price: From $49/month. 14-day free trial.
Rating: 0 / 5

#7 Feedback Rebates by Virthium

Feedback Rebates

Feedback Rebates is invented with a view to supporting internet-based shops to launch effective marketing strategies. It is true that reviews play important roles in digital marketing. Therefore, Feedback Rebates is a great solution worth considering. The installation of the app requires no expertise skills and especially no subscription fee. Just click on download and then you can boost the quality of review page. Feedback Rebates provides a lot of great tools allowing users to have an amazing experience. First, the admins of the store can send review requests automatically to buyers. Reviews can be received via Unlimited email and SMS messages. Second, you can give buyers refund when they leave their comments. For example, purchasers would receive $4 back if they reviewed or rated a product which cost $40. Last but not least, Feedback Rebates give you and your team chances to share real stories of products and your contribution with customers.

Features Highlights

  • Automate reviews with feedback rebates
  • Provide incentives to reviewers
  • Let customers know the real story of your products
  • Receive reviews via Unlimited Email and SMS
  • Improve SEO results and conversion
Price: Start from $0/month
Rating: 4.6 / 5

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How AVADA Commerce ranks 7 Shopify Feedback apps list

These above 7 Feedback apps for Shopify are ranked based on following criteria:

  • The ratings on $Shopify store
  • The app’s rank on search engines
  • The prices and features
  • The app provider’s reputation
  • Social media metrics such as Facebook, Twitter and Google +
  • Reviews and assessment by AVADA.io

Top 7+ Shopify Feedback Apps

Special thanks to all vendors which contributed the best 7 Shopify Feedback apps. We honestly recommend you to give every app above a try if possible. We create Shopify apps review series with the aim of helping Shopify online stores find the best Feedback for their website. All of the information on the review (including features, description, prices, and links) is collected from the vendor’s website or their own published page/ selling channels.

The list of the 7 best Shopify Feedback apps is kept up-to-date on a regular basis by our team. Please feel free to reach us out if you have any questions related to this app review.

Don’t see your app on the list? Wanna contribute more content to this review? Contact us

If you want to add or remove an item in the Feedback list, feel free to contact us at Contact us

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